Skip navigation

Wireless Support Articles

  • On Thursday, April 4, 2013, the Office of Information Technologies (OIT) launched eduroam on the UMass Amherst campus. eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. eduroam allows UMass Amherst students,...
  • Use these instructions to connect your laptop or other wireless device to the UMASS SSID. Note: To use non-browser programs that require an Internet connection (e.g., IM software, Second Life, iTunes, Windows Media Player, etc.), you must first open a Web browser and log in. In the Desktop,...
  • Use the instructions below to connect your laptop or other wireless device to the UMASS SSID. These instructions describe the connection process using the network connection utility in Windows 7. If you use third-party wireless connection software (e.g., the software provided by the maker of your...
  • Use the instructions below to connect your laptop or other wireless device to the UMASS SSID. These instructions describe the connection process using the network connection utility in Windows Vista. If you use third-party wireless connection software (e.g., the software provided by the maker of...
  • Use the instructions below to connect your laptop or other wireless device to the UMASS SSID. These instructions describe the connection process using the network connection utility in Windows XP. If you use third-party wireless connection software (e.g., the software provided by the maker of your...
  • Use the instructions below to connect your Android device to UMass Amherst's secure wireless network, UMASS-SECURE1X, using our setup and configuration software, XpressConnect. You can also use these instructions to recreate your connection if it is deleted or if you change your OIT Account...
  • Use the instructions below to connect your iPhone, iPod Touch, or iPad to UMass Amherst's secure wireless network, UMASS-SECURE1X, using our setup wizard, XpressConnect. You can also use these instructions to recreate your connection if it is deleted or if you change your OIT Account password....
  • Use the instructions below to connect to UMass Amherst's secure wireless network, UMASS-SECURE1X, using our setup and configuration software, XpressConnect. You can also use these instructions to recreate your connection if it is deleted or if you change your OIT Account password. To use...
  • Use the instructions below to connect to UMass Amherst's secure wireless network, UMASS-SECURE1X, using our setup and configuration software, XpressConnect, with the Ubuntu Linux operating system. Make sure that you are on campus with your wireless card turned on. In the Ubuntu Linux Main...
  • Use the instructions below to connect to UMass Amherst's secure wireless network, UMASS-SECURE1X, using our setup and configuration software, XpressConnect. You can also use these instructions to recreate your connection if it is deleted or if you change your OIT Account password. Note:...
  • What is eduroam? eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. eduroam allows students, faculty, and staff from participating institutions to obtain wireless connectivity when visiting other...
  • The following tips can help with wireless network performance issues. If you continue to have problems with the speed or reliability of your wireless connection, contact the OIT Help Center. Turn Your Wireless Adapter Off and On There are multiple access points (APs) on every floor in the...
  • The following are the basic configuration settings needed to connect to UMASS-SECURE1X or eduroam. Use these if you are configuring wireless on a device or operating system that is not supported by OIT. Network Name (SSID): UMASS-SECURE1X when configuring for UMASS-SECURE1X. eduroam when...
  • For more information about the wireless network, including detailed instructions on how to connect, see our Wireless Network Access documentation. Which residence halls are 'wireless only'? As of fall 2011, all residence halls and Lincoln Apartments are 'wireless-only'. Wired (Ethernet)...
  • My computer lists a lot of wireless networks in my area. Which one do I pick? OIT administers and supports two wireless networks on the campus wireless network: UMASS-SECURE1X and UMASS. Other networks are not supported by OIT and are considered interfering networks because they may pose...
  • Supported Operating Systems Windows 8, 7, XP, and Vista (Windows XP requires Service Pack 2) Mac OS X 10.4 and above Apple iOS 2 and above Android 2.1 and above Ubuntu Linux 9.04, 9.10, 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04 Note: Windows Phone (7 & 8) is not...