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  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more Note: These instructions follow the version of the software noted above. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To identify...
  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more These instructions describe how to set up UMail on Microsoft Outlook for Mac 2011. Connect to the Internet, then open Outlook 2011:Note: If you are not connected to the Internet, you will still be...
  • To change the way Exchange displays your sender name, simply change your preferred name in SPIRE. Log in to SPIRE. Go to SPIRE Main Menu > My Personal Information > Names and click Edit next to the preferred name. Next, enter your new preferred first name and click Save. For...
  • The easiest way to change your Exchange email and calendar password depends on the user domain you are in. If you are not sure what domain you are in, contact your departmental IT staff or email Exchange Help. Note: Power off all mobile devices before changing your Exchange email and calendar...
  • Clean Up Your UMail Account When your UMail account is over quota, you will not be able to receive any email until you have deleted or downloaded messages to free up space on your account. Undergraduate students receive a 500 MB account; graduate students receive 1 GB. Faculty and staff are...
  • In the Mailbox Menu, click New Message to begin writing an email. The New Message window will open. Make sure your browser's pop-up blocker is disabled or this window may not open. Note: To set your personal options for composing messages, including a preferred language, and defaults for sent mail...
  • Use the instructions below to configure UMass Amherst Exchange email and calendaring in Apple Mail and Calendar. We support the latest versions of Apple Mail and Calendar for Mac OS X 10.8 (Mountain Lion). In the Apple Menu, go to System Preferences... The System Preferences window opens. In...
  • If you are new to Microsoft Outlook 2010 or you are installing Outlook on a new computer (without migrating any local data from your old computer), the Automatic account configuration feature will start the first time you open Outlook 2010 and help you configure your UMass Amherst Exchange email...
  • If you are new to Microsoft Outlook 2011 or you are installing Outlook on a new computer (without migrating any local data from your old computer), the Automatic account configuration feature will start the first time you open Outlook 2011 and help you configure your UMass Amherst Exchange email...
  • Start Outlook 2013. If you have used an earlier version of Outlook on your computer before, when you upgrade to 2013 your accounts will automatically be configured. If you have used Outlook for another email account and would like to add your UMass Amherst Exchange account, you...
  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more Use these instructions to access UMail on Android mobile devices. Note: OIT currently offers limited support for mobile devices.  From the Home screen, press Email icon. The Email menu will open....
  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more Use these instructions to access UMail on devices that use iOS, such as the iPhone and iPad. Note: OIT currently offers limited support for mobile devices.  Go to Home > Settings > Mail,...
  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more Note: These instructions are for Mac OS X version 10.8. For previous versions, there may be some variation, but the information below should serve as a guide to get you started. To identify the version...
  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more Note: These instructions are for Mac OS X version 10.9 Mavericks. For earlier versions, view Configure UMail in Apple Mail (OS X 10.8). To identify the version of your software, look for the About link...
  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more Note: These instructions follow the version of the software noted above. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To identify...
  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more Note: These instructions follow the version of the software noted above. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To identify...
  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more Note: These instructions follow the latest version of the software noted above. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To...
  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more Note: These instructions follow the latest version of the software noted above. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To...
  • Starting in Fall 2013, undergraduates use Google Mail for their UMass Amherst email. Learn more Note: These instructions follow the version of the software noted above. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To identify...
  • Conversation view is how your email messages are displayed in Outlook Web App (OWA) by default. Learn more about OWA Conversation view from Microsoft. Disable Conversation View for a Single Folder in OWA It is not possible to disable Conversation view for all of your email folders in OWA at once...

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