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Accounts Support Articles

  • Strong passwords protect your computer and personal information. Hackers often use ‘dictionary attacks’ to break passwords, trying every possible combination of characters. Use these pages to learn how to create strong passwords you can also remember. Check our Safe Password Tips for more...
  • If you have administrative access to the Human Resources or Finance systems, you are required to change your OIT Account password twice a year (every 180 days). Note: This requirement only applies to staff and student employees with administrative access to the Human Resources or Finance systems...
  • Basic information you will need to create and manage course OIT accounts is provided below. About Course OIT Accounts OIT offers several options for instructors who do not want to use Moodle or who are looking for additional options to post their course materials online: Blogs, UDrive, and Web...
  • Some members of the University community may need to use a temporary password and verify their current OIT Account password in SPIRE to access OIT computers in our classrooms and the Learning Commons. Step 1: Log in with Your OIT Account NetID & a Temporary Password If you cannot log in to a...
  • Setting up and maintaining safe passwords is essential to online account security. Some simple tips you can use to create safe passwords are provided below. Your department may have other security policies that you must follow if they conflict with these password tips.  What's at Stake? If your...
  • UMass Amherst faculty and staff can request Subsidiary OIT Accounts for: Departmental or academic projects (e.g., departmental Web sites) Cross-group collaborations Student employees whose job requires them to use email Each Subsidiary Account comes with a separate email account, blog,...
  • Basic information about your UMass Amherst NetID and password is provided below. Your OIT Account NetID Your NetID serves as the primary user name for your Office of Information Technologies (OIT) Account and gives you access to the campus network, SPIRE, email and much, much more. Note: Some...