Skip Navigation
UMass Amherst People Finder

VoIP Voicemail Phone Interface Quick Reference Guide

To check your voicemail messages, dial 3-1000 on your VoIP software softphone or on any phone.

Voicemail Options:

Number to Dial

Return to the previous menu (applies to all menus)

* (asterisk/star)

Manage voice messages

While you are listening to your messages, dial:

  • 1 To listen to New messages.
  • 2 To listen to Saved messages.
  • 3 To Skip to next message.
  • 4 Replay current message.
  • 5 Reply to the current message.
  • 6 Play text in message body.
  • 7 Delete current message and play next.
  • 8 Play envelope information.

1

Send voicemail

Under the Send Voicemail menu, dial:

  • 2 To dial a number from a person's Name.
    (you will have to spell part of the name using the softphone dialpad).
  • 3 To dial by Personal Group
    (you will need a group number which you must have set up using the VoIP Web Console).
  • 4 To dial a number from your Personal Contacts
    (you can add contacts to your list using the VoIP Web Console).
  • 4 To dial a system distribution list
    (you can set up a distribution list using the VoIP Web Console).

4

Manage Personal Options

Once you enter the Manage Personal Options menu, dial:

  • 1 To change your current Status.
  • 2 Manage your Follow Me rules.
  • 3 To manage your Rules.
  • 4 To manage your Personal Prompts.
  • 5 To access your Administrative Options.
  • 7 To manage Recently Deleted Messages.
  • * (asterisk/star) To return to the previous menu.

5

Talk to an operator

0

Related Pages

Last revised March 26, 2008