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Look up UMass Amherst Email Addresses with Entourage 2004 for Macintosh

Software: Microsoft Entourage 2004 11.4

Operating System: Mac OS

Overview

The UMass Amherst Directory includes the names and email addresses of students, faculty, and staff at the University of Massachusetts Amherst. These instructions describe how you can configure Microsoft Entourage 2004 to access the UMass Amherst Directory. You can access the same directory information using People Finder.

Note: These instructions follow the version of the software noted above. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To identify the version of your software, look for the About link in the software's main menu or Help menu.

Configure the UMass Amherst Directory

  1. Open Entourage.
    Note: If this is the first time you open Entourage, you first need to configure it to access UMail. See Configure Microsoft Entourage 2004 for UMail for instructions.
  2. Go to Entourage > Account Settings... The Accounts window will open.
  3. In the Accounts window, click the Directory Service tab, and then click New (top left). The Edit Account window will open.
  4. In the Edit Account window:
    • In the Account name field, enter UMass Amherst Directory.
    • In the LDAP server field, enter ldap.oit.umass.edu.
    • Select This server requires me to log on.
    • In the Account ID field, enter uid=yournetid,ou=people,dc=umass,dc=edu where yournetid is your OIT Account NetID.
      Note: To avoid errors, we recommend that you copy and paste the search base information from this screen into the field in your email software. Make sure to change yournetid to your NetID.
    • Leave the Password field blank.
      Note: For security purposes, we do not recommend entering or saving your password.
    • Select Click here for advanced options, and then select This LDAP server requires a secure connection (SSL). Verify that the port number updates to 636 in the Override default LDAP port field.
    • Click the gray box (top left) to minimize the advanced options drop-down menu.
  5. At the top of the Edit Account window, click the Options tab.
  6. Under Server options, in the Search base field, enter ou=people,dc=umass,dc=edu, and click OK to close the Edit Account window.
  7. In the Accounts window, the UMass Amherst Directory is now displayed as a directory service. Close the Accounts window.

Search the UMass Amherst Directory

  1. In Entourage, click New to open a New Message window. The Enter account ID and password windows opens.
  2. Enter your OIT Account password and click OK.
  3. In the To: field, enter a name (or a portion of a name). A drop-down menu will appear with a list of email addresses that meet your search criteria. For more results, click Check Names (top).
  4. Click an email address to add it to your recipient list.

Need Help?

If you encounter problems, submit an online Help Request.
- or -
Contact the OIT Help Desk at 545-9400.

Last revised July 28, 2009