Students, Faculty, Staff, Applicants: Use your NetID (OIT Account user name) and password to log on to SPIRE. More about NetIDs & Passwords
Alumni, Inactive Students: Use your 8-digit SPIRE ID (a.k.a. UMass Student ID) instead of your NetID to log on to SPIRE. This number is printed on your UCard if the UCard was issued after June 2001. You will receive an email with your SPIRE password before your OIT Account is de-activated, which normally happens six months after the last term during which you were an active student. Use Password & NetID Help, as described in the next paragraph, to reset your SPIRE password if you do not have the original password. If you no longer have an active non-UMass email account stored in SPIRE, contact the OIT Help Center at 413-545-9400.
Your NetID (OIT Account user name) is your primary user name for all OIT services. This is the same ID that you use to access UMail, UDrive, or the campus network. Your NetID is a case-sensitive ID based on your first and/or last name; it is not your Social Security Number, or your 8-digit ID from your UCard.
Applicants: If you don't know yor NetID, we will email you your NetID and a temporary password. On the SPIRE Logon page, under OIT Accounts (right side of the page), click Password & NetID Help.
Students & Employees: If you forget your NetID, go to the OIT Help Center (Room A109, LGRC, M-F, 9:00 a.m. - 4:45 p.m.) or the Learning Commons & Technical Support Desk (Lower level of the W.E.B. Du Bois Library), with a picture ID. Another option is to contact the OIT Help Desk (545-9400, option 2). For security reasons, OIT cannot share IDs via email or over the phone.
On the SPIRE Logon page, under OIT Accounts (right side of the page), click Password & NetID Help to retrieve your password reminder or to get a new temporary password.
Note: To get a temporary password, you need to have email forwarding set for UMail or a non-UMass email address stored in SPIRE. If you know your NetID and password, log in to SPIRE. From the SPIRE menu, go to Personal Information > Email Addresses, to add a non-UMass email address.
Stop by the OIT Help Center (A109 LGRC Lowrise, M-F, 9:00 a.m. - 4:45 p.m.) or the Learning Commons & Technical Support Desk (Lower level of the W.E.B. Du Bois Library) with a picture ID.
If you are an instructor or staff member, as well as a student, your NetID and password by default access instructor/staff account. To log on as a student, on the SPIRE Logon page enter your NetID and password, click the Use alternate role check box and then click Go.
If you are a student, and also have an on-campus job where you use SPIRE, your NetID and password by default access your SPIRE for staff account. Your SPIRE ID number and password (if you have that) by default accesses your student account. To log on as a student, on the SPIRE Logon page enter your NetID and password, select the Use alternate role check box and then click Go.
To change the default from instructor/staff to student, you can select your preferred SPIRE role and link your NetID with the SPIRE account of your choice.
If you have two SPIRE accounts (a.k.a. roles), SPIRE will log you on as an instructor/staff member by default when you use your NetID. To change this default, update your preferences with a preferred role.