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Email Addresses

Use these pages to learn how to add/update your email addresses in SPIRE.

Types of email addresses

OIT/UMail - the official UMass email address

Your official email address is the one that OIT assigned in association with your OIT Account. You can identify it by its Email Type, OIT/UMail.
Note: Instructors: You must have an OIT/UMail account in order to use Class Email Lists in SPIRE.

Please remember:

  • You receive your OIT/UMail address when you activate your OIT Account.
  • Note to graduate students: UMail remains your official email address, even if you also have a departmental email address.
  • For questions about or to change your official OIT email address (UMail), submit an online Help Request (see sidebar).

Departmental UMass Email Address

You may have received a departmental email address if you are affiliated with a UMass department that maintains its own email system (e.g., Computer Science), one of the Five Colleges, another UMass campus, or the President's Office. Check the list of OIT-approved departmental email addresses to see whether your department offers department-managed email. If you have both an OIT/UMail and a departmental email address, you can designate which one to use as your preferred email address (see below "Select a preferred email address").

Non-UMass email address

These are email addresses serviced by commercial providers and are not affiliated with the University.

Add or update email addresses in SPIRE

  1. In the SPIRE Menu, go to My Personal Information > Email Addresses. The Email Addresses page will open. If you have a UMail address, that is labeled OIT/UMail.
  2. To add a departmental email address:
    • Click the Add an Email Address button.
    • From the Email Type drop-down menu, select UMass Dept Managed/5College.
    • In the Email Address field, enter your address.
    • Click Save, then OK to confirm the save.
  3. To add a non-UMass email address:
    • Click the Add an Email Address button.
    • From the Email Type drop-down menu, select Non-UMass.
    • In the Email Address field, enter your address.
    • Click Save, then OK to confirm the save.

Select a preferred email address

Your OIT/UMail email address, if you have one, is automatically listed in the UMass Directory and People Finder. To make a different email address available:

  1. Select the Preferred check box next to the address of your choice, then click Save.

Please note:

  • UMass students, staff and faculty must choose to publish either a OIT/UMail or a departmental email address. An exception to publish a non-UMass email is made for off-campus but related entities (e.g., Mass Ventures or the Newman Center); otherwise, only UMass retirees can opt to publish a non-UMass email address.
  • Any changes to your email information will appear in People Finder within several hours.
  • Students who wish to request that their email address be kept private, should contact the apporpriate Registar's Office.