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Software Support Articles

  • What is Adobe Creative Cloud? Adobe Creative Cloud is the latest version of Adobe's suite of products for graphic and Web design. The version of Creative Cloud available through Adobe Campus Agreement is not the same as the commercial version. Check the product descriptions for details. The name...
  • As part of the University's Adobe Campus Agreement program, departments, faculty and staff can obtain Adobe Creative Cloud (CC), Adobe's suite of software for graphic design, video editing, and Web development, at no additional cost in summer 2014.  The following products are included in the...
  • Starting in late February 2014, UMass Amherst faculty, staff, graduate and undergraduate students can purchase Adobe software for personal use under the new Adobe Campus Agreement program. Adobe Campus Agreement Web Store Note: Please do not use this Web site to download software for University-...
  • Under the University's 2014 contract with Adobe, UMass Amherst departments, faculty and staff can obtain Adobe software at no additional cost for University-owned computers.  Download Software About Adobe Campus Agreement for University-owned Computers UMass Amherst departments, faculty, and...
  • The University of Massachusetts Amherst participates in the Adobe Select Licensing Program, which provides Adobe software at a discount to members of the campus community. Note: Adobe Creative Suite 6 Design & Web Premium (CS6) is available at no cost to eligible members of the campus community...
  • UMass Amherst faculty, eligible staff, and GEO graduate students may install software available through the Adobe Campus Agreement on one personally-owned computer. To transfer your Adobe license to a new computer, you must first deactivate it from its original location. Uninstalling the software...
  • Virtual CloneDrive is a free Windows program that creates a virtual CD/DVD drive on your computer. ISO, BIN, or CCD image files can be mounted on this drive virtually and behave as if they were inserted from a CD/DVD drive. Virtual CloneDrive is a faster and more convenient alternative to burning ....
  • Developed by Wolfram Research, Mathematica is a leading computational tool in Mathematics, Engineering, Computer Science, Physics, and the Social Sciences. See the Wolfram Web site for more information and be sure to check Mathematica's system requirements before downloading. UMass Amherst /UMass...
  • Developed by Wolfram Research, Mathematica is a leading computational tool in Mathematics, Engineering, Computer Science, Physics, and the Social Sciences. Mathematica (Student Version) is available at no cost to UMass Amherst undergraduate and graduate students for use on personally-owned...
  • MATLAB (matrix laboratory) is a numerical computing environment and fourth-generation programming language. Developed by MathWorks, MATLAB allows matrix manipulations, plotting of functions and data, implementation of algorithms, creation of user interfaces, and interfacing with programs written in...
  • If computers in your department are networked, you likely depend on network server software to perform certain functions, such as file and print sharing. To legally access this server software, a Client Access License (CAL) may be required. A CAL is not a software product. It is a license that...
  • These license terms apply to your use of all Microsoft software and online services licensed under your volume license agreement. Your Use Rights. If you comply with your volume license agreement, including these product use rights and the Product List, you may use the software and online services...
  • UMass Amherst departments, faculty, and staff can obtain Microsoft software and operating systems at no additional cost for University-owned computers through the Microsoft Campus Agreement. This three-year program was created through a contract between UMass Amherst/UMass Amherst IT and Microsoft...
  • Microsoft DreamSpark offers UMass Amherst undergraduate and graduate students, faculty, and staff a wide range of Microsoft products at no cost, including Windows operating systems, select Microsoft software (e.g., MS Visio and MS Project), Microsoft server operating systems, applications, and...
  • The University of Massachusetts offers discounts on Microsoft software through GovConnection. This program is administered by UMass Amherst Information Technologies (UMass Amherst IT) and is available to students, faculty, and staff at all UMass campuses. Microsoft Software for Personal Use (...
  • NVivo is Windows software that supports qualitative and mixed methods research. The software enables you to collect, organize, and analyze content from interviews, focus group discussions, surveys, audio, social media, and the Web. Note: NVivo for Macintosh is expected in late 2013. Many Mac users...
  • The Microsoft Rights Management Service (RMS) allows you to restrict access to Microsoft Office documents to specific individuals. RMS is integrated into Microsoft Office and is available for faculty and staff. Check with the IT professional in your department for assistance in enabling RMS for...
  • Following the University's latest contract with IBM, SPSS (Statistical Package for the Social Sciences) statistical analysis software is available to UMass Amherst faculty and staff at a fraction of the retail cost.  SPSS Statistics Premium 22, the version of SPSS covered by the current contract,...
  • UMass Amherst IT has arrangements with the manufacturers of the following software programs to distribute them to members of the UMass Amherst community, usually at reduced cost. For more information, contact the IT Help Center at (413) 545-9400 or stop by A109 LGRC (Monday - Friday, 9:00 a.m. to 4...