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Log in to Moodle

This page explains how to log in to Moodle and find your courses, with troubleshooting tips for students, instructors, and TAs.

Log in to Moodle

  1.  To log in to Moodle, visit http://moodle.umass.edu.
  2.  In the Login block, click Log in with OIT NetID. (The login button will show at the top-left of on a large screen, but on your phone, you may have to scroll down to find it.) The UMass Amherst Web Login screen will open.
  3. On the Web Login screen, enter your OIT Net ID and password and click the arrow (arrow - go) or press enter/return on your keyboard. (Links to help with passwords are on this screen.)
    Note: Do not bookmark the Web Login screen. To bookmark Moodle, use moodle.umass.edu.
  4. When you have successfully logged in, you will be returned to Moodle and will see a message at the top-right of the screen: "You are logged in as Your Name (Logout)."
    Note: During your Web Login session, if you go to other campus services that use UMass Amherst Web Login, you will not need to re-enter your username and password. Services using Web Login include the OIT Help Center, go.umass.edu, and Apps at UMass Amherst.

Important! Log out of Moodle

When you have finished using Moodle, log out and quit your browser

  1. To log out of Moodle, click Logout at the top right, or bottom of any Moodle page. The Web Logout screen will open with the message "You have been logged out. Please close your browser to ensure the Web Auth cookies are destroyed."
  2. Quit your browser to ensure your Web Login session is closed.
    This is a critical step on shared or public computers: If you do not quit your browser, for the next hour (when your login session expires), anyone using that browser on the computer you were using will have access to your accounts on the UMass services that use Web Login authentication.

Find Your Courses

  1. When you first log into Moodle you will see boxes containing links, called blocks containing navigation links.  On a larger screen the blocks show at left.  On a phone or other small device, you may need to scroll down to find the navigation blocks.
  2. Look for the My courses block. You should see links to your courses in this block.
  3. Click a course name to open the website for the course.

Troubleshooting Tips

If you don't see a course in this block that you believe you are enrolled in or teaching, the reason may depend on your role in the class (student, instructor or TA):

Troubleshooting for Students:

  • The course may not yet be open to students. Be sure to check again after the first day of class, or ask your instructor.
  • Not all courses use Moodle. Check your class schedule in SPIRE. If your course uses a Learning Management System click the LMS icon (Course URL Icon in Spire) to be taken to the correct system.
  • There may be up to a one-hour delay after a student registers for a class in SPIRE before that student can access the Moodle course.
  • For more on student access to Moodle see Student Access to Moodle Courses.

If you are still having problems finding your course, contact the OIT Help Center. Students should also notify instructors if they can't access a course that the instructor has told them is using Moodle.

Troubleshooting for Instructors:

  • A course that is not yet open to students will not initially show in your My Courses block.  At the bottom of the My Courses block, click Show all Courses to access courses that are not currently released to students. This will include:
    • Courses not released before the beginning of a semester
    • Courses requested after the start of the semester (you must release these courses yourself—see Make your Moodle Course Available to Students.)
    • Courses you taught in a previous semester which are no longer available to students
  • Confirm that you are listed as the instructor of record in SPIRE, have requested a Moodle course through SPIRE, and have received a confirmation from Academic Computing that your course has been created. 
  • If you have any problems requesting or finding your course, please contact the Instructional Media Lab as soon as possible.

Troubleshooting for Teaching Assistants

  • Confirm with the Academic Scheduling Representative in your department that you are listed in SPIRE as a Teaching Assistant or the Primary Instructor if you are in charge of a separate discussion/lab.
  • For more information see Teaching Assistant Access to Moodle.