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Browser Recommendations for Moodle

The following browser recommendations and settings will improve your experience using Moodle and ensure access to the activities and tools in your Moodle courses.
Note: OIT Computer Classrooms and Learning Commons computers are set up for Moodle.

Browser Versions

For security reasons,  OIT recommends updating browsers to the most recent version for your operating system.

Recommended browsers and versions

Recommended browsers for the best experience in Moodle:

  • Firefox, most recent version
  • Chrome, most recent version
  • Safari 6 for OS X 10.7 or later
    (Safari 5 for OS 10.6.x and lower, see qualifications for "other browsers" below. Mac users may wish to use a different browser)
  • Internet Explorer 10


Other browsers and versions

Moodle will also operate on the browsers listed below, but with qualifications: 

  • Safari 5 (minimum version)
    • Only the most recent version of Safari, Safari 6 (OS 10.7 or later required), supports drag-and-drop upload.
  • Internet Explorer 9
    • Internet Explorer 9 does not support drag-and-drop upload.
    • Internet Explorer 9 may cause layout bugs:
      On some Moodle pages, I.E. 9 will not display the layout correctly unless the browser is operating in compatibility mode. To turn on compatibility mode in I.E. 9, in the tool bar, click the Compatibility Mode icon (to right of address bar).  Compatibility Mode is enabled when the icon is shaded dark.

Note to Internet Explorer 8 users: Please upgrade to Internet Explorer 9 or use the latest version of Firefox or Chrome.

Browser Settings

The following browser settings should be selected:

  • Enable Cookies
  • Enable Javascript* 
    Note:
    Javascript is NOT the same as Java. Moodle does not require Java (read about security issues with Java).   
    * Some devices such as Smartboards and certain tablet PCs with touch screen capabilities may exhibit problems with Moodle's drag-and-drop features.  If you experience problems with such devices, you may wish to use a desktop computer when you need these features. You can also turn off Javascript in your browser (see below) and use the alternative interface instead of drag-and-drop. For more on Moodle's drag-and-drop features, see Drag and Drop Upload in Moodle and Reorder Sections or Items in your Moodle Course.

Instructions for browser settings for are available here:

Note: In most browsers (not Safari), you can make an exception for Moodle if you don't want to use these settings for all websites.

Browser Add-ons

You may find it useful to install the following add-ons if your browser does not already have them:

A PDF Reader

To view PDF files, you need a PDF reader to be installed on your computer. A PDF browser plugin will let you view PDFs in a browser window without opening a separate program.

Apple Quicktime

Apple Quicktime provides easy access to multiple audio and video formats that can be posted on Moodle. Macintosh computers come with Quicktime already installed.
Note: Windows users should also install Quicktime.

Adobe Flash Player

The Adobe Flash Player plugin for your browser will allow you to access Flash video and interactive media which may be posted by some instructors.

Browser Troubleshooting

1. Check supported browser versions.

Check to see if your problem is related to known issues with your browser version, above.

2. Clear your browser's cache.

Clearing your browser's cache may help to resolve problems such as trouble using drag-and-drop features, or trouble viewing the gradebook. See Clear Your Bowser's Cache

3. Try a different browser, and/or move to a different computer.

You may find it helpful to have more than one browser installed on your computer. If you run into problems using Moodle, moving to another browser may resolve your issues. You can also try moving to a different computer to see if the problem persists. This may help to discern whether your issue was a problem with your browser or computer, or with Moodle.

4. Still having problems?

If the issue persists in several browsers, and on different computers, please report your problem to the OIT Help Center for assistance. (See links on this page, at right)