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Check Your Computer's TCP/IP Settings

(Ethernet)

If you are having problems connecting to the campus network via Ethernet, you should make sure your network adapter is configured properly. Note: The following instructions are for on-campus connections only. Off-campus users may need to contact their Internet Service Provider (ISP) or the OIT Help Center.

TCP/IP on Windows 7

  1. Go to Start > Control Panel > Network and Internet > Network and Sharing Center, then in the left-hand column, click Manage network connections.
  2. Right-click Local Area Connections and select Properties.
    Note: The name of this connection may vary if you have changed it or if you have previously connected to other wired Ethernet networks.
  3. Windows 7 might present you with a User Account Control window asking you for permission to continue. Click Continue to move on. A Local Area Connection Properties window will open.
  4. In the Connection Properties window, under This connection uses the following items:, select Internet Protocol Version 4(TCP/IPv4), then click Properties and make sure that Obtain an IP address automatically and Obtain DNS server address automatically are selected.
  5. If TCP/IP does not appear on the list under This connection uses the following items:, you must install it.
    • Click Install.
    • In the Select Network Feature Type window, select Protocol and click Add...
    • In the Select Network Protocol window, choose TCP/IP and click OK, then follow any on-screen directions.

TCP/IP on Windows Vista

  1. Go to Start > Control Panel > Network and Internet > Network and Sharing Center, then in the left-hand column, click Manage network connections.
  2. Right-click Local Area Connections and select Properties.
    Note: The name of this connection may vary if you have changed it or if you have previously connected to other wired Ethernet networks.
  3. Windows Vista might present you with a User Account Control window asking you for permission to continue. Click Continue to move on. A Local Area Connection Properties window will open.
  4. In the Connection Properties window, under This connection uses the following items:, select Internet Protocol Version 4(TCP/IPv4), then click Properties and make sure that Obtain an IP address automatically and Obtain DNS server address automatically are selected.
  5. If TCP/IP does not appear on the list under This connection uses the following items:, you must install it.
    • Click Install.
    • In the Select Network Feature Type window, select Protocol and click Add...
    • In the Select Network Protocol window, choose TCP/IP and click OK, then follow any on-screen directions.

TCP/IP on Windows XP

  1. Go to Start > Control Panel > Network Connections.
  2. Right-click Local Area Connection, then click Properties and select the Networking tab.
  3. In the Local Area Connection Properties window, under This connection uses the following items:, select Internet Protocol (TCP/IP), then click Properties and make sure that Obtain an IP address automatically and Obtain DNS server address automatically are selected.
  4. If TCP/IP does not appear on the list under This connection uses the following items:, you must install it.
    • Click Install.
    • In the Select Network Component Type window, select Protocol and click Add...
    • In the Select Network Protocol window, choose TCP/IP and click OK, then follow any on-screen directions.

TCP/IP on Mac OS X

  1. Go to Apple Menu > System Preferences. The System Preferences window will open.
  2. In the System Preferences window, under Internet & Wireless, click Network.
  3. In the Network window:
    • In the Location drop-down window, select Automatic.
    • Select Ethernet (at left).
    • From the Configure IPv4 drop-down menu, select Using DHCP. DNS Server and Search Domains information will auto-populate.
  4. If DNS Server and Search Domains information do not auto-populate, click Advanced. The Ethernet window will appear.
  5. In the Ethernet window, on the TCP/IP tab, from the Configure IPv4 drop-down menu, select Automatically (if not already selected), then click OK.
  6. Click Apply, then close the Network window.