Support Center
Frequently asked questions about the Assistive Technologies Center are answered below.
The ATC's goal is to provide integration of assistive technology services to the UMass Amherst community. The ATC is a collaboration of Office of Information Technologies (OIT), Disability Services and the UMass Libraries.
The ATC is located on the Lower Level of W.E.B. Du Bois Library.
The ATC is open to any member of the University community who has an ADA-defined disability and requires assistive technology support.
Members of the University community who wish to use the ATC must register with Disability Services and also hold an active OIT Account. For more information, see Disability Services and OIT Accounts.
The ATC is open during Du Bois Library hours of operation. Assistance and consulting are available by contacting the Assistive Technologies Center Specialist, Rob Eveleigh, at atc@oit.umass.edu or 413-545-1613.
The ATC offers access to scanning equipment, optical character recognition software, document and screen reading software, voice recognition software, text enlargers, and other assistive technologies. For more information, see the ATC's complete list of hardware and software.
Contact the Assistive Technologies Center Specialist, Rob Eveleigh, at atc@oit.umass.edu or 413-545-1613.
The ATC welcomes all clients and their personal assistants. However, assistants may not use the ATC for personal work. In cases where assistants do use the ATC for personal work, their assistant privileges may be revoked and they may not be allowed to work with their clients in the ATC.
Yes, to save your files you must bring your own storage media such as a USB drive, or save your files to networked file storage (e.g., UDrive). You will also need earphones if you use applications that generate audio output. Inexpensive earphones may be purchased at the University Store in the Campus Center.
Please see OIT Policies for additional information.
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