Basic information about your UMass Amherst NetID and password is provided below.
Your NetID serves as the primary user name for your Office of Information Technologies (OIT) Account and gives you access to the campus network, SPIRE, email and much, much more.
Note: Some faculty and staff have Subsidiary OIT Accounts. These accounts are typically used to access course Web sites (a.k.a. Course OIT Accounts) or for other academic or administrative projects. The user name for this type of account is not your OIT Account NetID. Your OIT Account NetID is the user name associated with your primary OIT Account.
Applicants: We will email you your NetID and a temporary password. On the SPIRE Logon page, under OIT Accounts (right side of the page), click Password & NetID Help.
Students, Faculty & Staff: Come to the OIT Help Center (A109, LGRC Lowrise, M - F, 9:00 a.m.- 4:45 p.m.) or the Learning Commons Technical Support Desk (Lower level of W.E.B. Du Bois Library) or contact the OIT Help Center. Don't forget your UCard!
Your OIT Account password provides access to your personal information such as your email, your SPIRE account, or files stored on UDrive. To protect your personal information, please do not share your OIT Account password with anyone.
Store a word or phrase to help jog your memory if you can't remember your password. To create a password reminder:
Keep your online identity safe. Change your password twice a year.
Note: Google Apps users need to use Application-Specific Passwords for mobile devices and email software, so changing your OIT NetID password won't affect those passwords. If you are changing your password for Web login, use the instructions below.
Note: If you have administrative access to the Human Resources system, you are required to change your OIT Account password every 180 days. more...
Note: If you are an Exchange Email and Calendar user and are in the CAMPUS Domain, changing your password in SPIRE will also change your OIT Active Directory/Exchange account password. For questions, please email Exchange Help.