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Addresses & Phone Numbers

Use these pages to learn how to add/update your addresses and phone numbers in SPIRE.

Addresses

This SPIRE section includes your address(es) on file with the University. Because official University communications are sent to these addresses, it is important that you review this information periodically and update it as appropriate.

To add a new address:

  1. In the left Menu, go to My Personal Information > Addresses. The Addresses page will open, listing your address(es) on file with the University (e.g., Permanent, Work, etc.).
  2. At the bottom of the Addresses page, click Add a New Address. The Edit Address will open.
  3. On the Edit Address page, enter the new address information, starting with the country, if applicable, then click OK. The Add a new address page will open.
  4. On the Add a new address page:
    • Verify the information you entered on the Edit Address page.
    • In the Address Types column, select the check box corresponding to the type of address you are adding (e.g., Mailing). An asterisk (*) indicates that another address is already associated with this type.
    • Note: Choosing one of the address types with an asterisk will override the previous listing.

    • In the Date new address will take effect field, use the Calendar icon to select the date when this new address becomes active.
    • Click Save, then OK to confirm the save. You will return to the Addresses page; your new address will appear in the addresses table.

To edit/update your address(es):

Note:

  • At this time, SPIRE does not allow you to delete your Mailing or Permanent Address. Use the edit option to keep them updated.
  • International students: Because of strict immigration regulations, you cannot edit your current Home Country address in SPIRE. Contact the International Programs Office (467 Hills South, 413.545.2710) to update your Home Country address.

  1. In the left Menu, go to My Personal Information > Addresses. The Addresses page will open, listing your address(es) on file with the University (e.g., Permanent, Work, etc.).
  2. On the Addresses page, click edit next to the address you wish to modify. The Edit Address will open.
  3. On the Edit Address page, make the desired changes. To change your country of residence from the default (United States):
    Note: Changing the country clears all the fields on the Edit Address page. Start with this step if your edits involve changing your country of residence.
    • At the top of the page, click Change Country. The Look Up Country page will open.
    • On the Look Up Country page, leave all fields blank and click Lookup. An alphabetical list of countries and their abbreviations will appear under Search Results on the same page.
    • Click the abbreviation for the country of your choice (e.g., ROU for Romania). You will automatically return to the Change Address page.
  4. Click Save, then OK to confirm the save and return to the Addresses page.

Phone Numbers

Use the Phone Numbers section in SPIRE to maintain your cell, work, and permanent phone numbers.

To add a phone number:

  1. In the left Menu, go to My Personal Information > Phone Numbers. The Phone Numbers page will open, listing the phone numbers you have on file with the University.
  2. On the Phone Numbers page, click Add a Phone Number. The page will refresh, adding a new row to the phones table.
    • From the *Phone Type drop-down list, select a Phone Type (Local and/or Cell, Permanent, Work).
    • In the Telephone field, enter the phone number, starting with the area code. No special punctuation required (e.g., dashes, etc.).
    • Enter an extension in the Ext field, if appropriate.
    • Select the Preferred check box next to your primary contact number.
    • Click Save, then OK to confirm the save and return to the Phone Numbers page; your new phone number will appear in the phones table.

To update a phone number, simply modify the number in the Telephone field, then click Save. Next, click OK to confirm the save.

To remove a phone number:

  1. On the Phone Numbers page, click delete next to a listing.
  2. On the Delete Confirmation page, click Yes, Delete. You will return to the Phone Numbers page.

Need Help?

If you encounter problems, submit an online Help Request.
- or -
Contact the OIT Help Desk at 545-9400.

Last revised September 10, 2008