Information in this category includes, but is not limited to:

• Your bursar account balance, charges, debits, credits, and payments appearing on your account. Past due amounts and/or collection activity, payment plans, third party sponsorship, and 1098T information.
• Pending or previous financial aid awards (including types and amounts), financial aid application data, processing status, eligibility, or disbursements.
• Tuition and fee waivers, scholarship or sponsorship awards, refund or excess amounts, and their processing status.
• University-maintained loan disbursements, loan billing and repayment history (including eligibility).
• Health insurance waiver status.
• Approved academic load (full- or part-time status only), withdrawal dates.
• Questions regarding related service indicators.
• Questions regarding a student’s financial aid or financial account record, including the student’s communication history with the Office of the Bursar and the Financial Aid Office.

Note: This category does not include employment records, registration, or other academic records.

Contact:

Office of the Bursar (http://www.umass.edu/bursar/)

Financial Aid Office (http://www.umass.edu/umfa/)

Information in this category includes, but it is not limited to:

• Your current and future housing assignments, and directory information.
• On-campus housing requirements, preferences, eligibility, obligations, fees, and refunds, as governed by the Residence Hall Contract.

Contact: Housing Services (http://www.housing.umass.edu/)

Information in this category includes, but it is not limited to:

• UCard debit transaction history, including balances, deposits, and other related information.

Contact: UCard Office (http://www.umass.edu/ucard/)