This document outlines the steps that the Office of Information Technologies (OIT) will take when notified of alleged copyright violations on the campus network. These procedures satisfy the University's legal obligations under the Digital Millennium Copyright Act.
Copyright holders or their designated agents may contact the University with any one of the complaints described below. This occurs when a computer registered on the campus network is identified as illegally distributing copyrighted materials .
Note: The University does not monitor individual Internet connections. Copyright complaints do not originate from UMass Amherst or OIT.
Formal complaints that copyright holders may choose to file with the University for every explicit instance of copyright infringement.
If you have received a copyright violation, download our Understand Your Copyright Violation Notice (pdf, 64k)  handout for information on what to do next.
If this is your first DMCA complaint:
OIT does not perform digital forensics, but can provide more information about the specific files that prompted a copyright complaint.
To reconnect to the campus network, you must:
You are responsible for all activities on the campus network originating from computer(s) registered in your name. Copyright holders reserve the right to contact the University for each instance of copyright infringement. Learn how to avoid copyright infringement. 
For your second and any subsequent complaints:
Students will be able to reconnect to the campus network once they complete the First Violation Procedures (above) and attend a mandatory Copyright Class.
Settlement options that copyright holders may offer before pursuing formal legal action.
If you have received an Early Settlement Letter, download our Understand Your Early Settlement Letter (pdf, 69k)  handout for information on what to do next.
You are encouraged to seek legal counsel in order to obtain a full understanding of these letters' possible consequences.