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Trouble Logging on to SPIRE? Restart Your Computer

January 31, 2012

Members of the University community may experience problems logging on to SPIRE as a result of a recent URL change. If you cannot log on to SPIRE, we recommend that you:

  • Clear your browser's cache and cookies. Close and re-open the browser, then try logging on to SPIRE again.
  • Restart your computer (as an alternative to deleting your browser's history).
  • Update your bookmarks with SPIRE's new URL: www.spire.umass.edu

Contact the OIT Help Center if the problem persists. 

Last Updated: Aug. 30, 2012