Blackboard Vista for Students
Support for students using Blackboard Vista in Continuing & Professional Education classes is provided by Continuing & Professional Education and UMassOnline:
1-888-300-6407 (24/7 help line)
amherstsupport@umassonline.net
For login and more information go to:
http://amherst.umassonline.net
Student Handouts
The following handouts were produced by OIT Academic Computing and cover some of the most common issues students encounter when taking courses offered on Blackboard Vista. Contact UMassOnline or Continuing & Professional Education if you have further questions about your registration or the use of Blackboard Vista.
Blackboard Vista: Getting Started for Students
(pdf, 1.3 MB)
Guides students through the technical set up and basic
functions of Blackboard Vista.
Spyware
(pdf, 44 KB)
Information on how to detect Spyware on your computer’s
hard drive. Spyware can negatively impact the functionality of Blackboard Vista.
Set Up Netscape Navigator
(pdf, 29 KB)
Setting up Netscape Navigator properly will allow
Blackboard Vista to run smoothly.
Download & Use Word Viewer
(pdf, 25 KB)
If you do not have Microsoft Word on your computer,
download the free Word Viewer from the Microsoft Web site.
Download & Use PowerPoint Viewer
(pdf, 27 KB)
If you do not have Microsoft PowerPoint on your
computer, download the free PowerPoint Viewer from the Microsoft Download Center (search for PowerPoint Viewer 2007).
Live Classroom Instructions for Students
(pdf, 448 KB)
Live Classroom Instructions for Students (online)
(please note, this link takes you to a Web site outside of
OIT)
A comprehensive guide to using the Live Classroom tool in
Blackboard Vista.
