1. The first passwords will expire in early November 2009.
2. If you allow your password to expire, until you change it, you will not be able to access the Human Resources system and other campus technology services that require the OIT Account password.
3. Once you change your password, your next password change is due 180 days from that date. You will always receive two email reminders before your password is set to expire.

1. Change your password in SPIRE as soon as possible. If you have been logging in to the Human Resources system with your NetID and password, you do not need to activate your OIT Account (even if you have never used SPIRE before).
   Rules for Passwords | Safe Password Tips
2. Add a non-UMass email address in SPIRE . If your old password expires, or if you forget your password, we’ll send a temporary password to this address.
3. Update your email software (e.g., Microsoft Outlook) and other programs that store your OIT Account password. If you need help, contact the OIT Help Desk.

If your password expired, you can:

• Use the Password Help area on the SPIRE Logon page (look under OIT Accounts, right side of the page) to obtain a temporary password. This is an option only if you have a non-UMass email address saved in SPIRE.
• Stop by OIT Account Management (A113 LGRC Lowrise, M - F, 8:30 a.m. - 4:45 p.m.) or the Learning Commons & Technical Support Desk (Lower level of the W.E.B. Du Bois Library) with a picture ID.

Mandatory password changes are designed to protect University data and comply with the latest data security standards. Because most employee data is confidential, staff members and student employees with administrative access to the Human Resources system need to meet this requirement.

If you encounter problems, submit an online Help Request.
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Contact the OIT Help Desk at 545-9400.