Courtesy Accounts for Non-Employees, Non-Students (NENS)

Courtesy accounts are provided to certain individuals who have a special relationship with the University, usually for a limited time. For example:

• New faculty, who may need to prepare for classes before their first semester of employment begins
• Adjunct faculty
• 5-College department faculty and staff (e.g., Astronomy and Dance)
• Visiting scholars or faculty
• Faculty or staff from other UMass campuses, by special arrangement
• Individuals with part-time teaching contracts (for the period of their contract only)
• Other individuals formally associated with the University, upon verification of status

Request a Courtesy (NENS) Account

To request a Courtesy (NENS) Account, fill out the NENS form below and have it signed by your Dean, Director, or Department Head or designee. Return the form in person to OIT Help Center (LGRC Lowrise, room A109, M - F, 9:00 a.m. - 4:45 p.m.). Be sure to bring a picture ID and any other supporting documentation (appointment papers, orders, contract, etc.).

Notes:

• If you are not a U.S. citizen or Permanent Resident (Green Card holder), you must contact the International Programs Office (413-545-2843)- do not fill out the NENS form below.

If you have any questions about qualifying for NENS status or the NENS form, contact OIT Help Center at 545-9400.

UCard & NENS Accounts

NENS applicants and account owners may not be eligible for a UCard. UCards are only issued to active students recognized by the University Registrar, or staff and faculty acknowledged by the University Human Resources Department.

• For Library services, NENS account holders can complete a Library Borrower's Card application.
• For on-campus buildings with restricted access, contact the Physical Plant Department for a building badge. A UCard is not necessary.