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SPIRE Contacts

SPIRE is the University's secure online student information system. Important campus contacts related to SPIRE are listed below.

IT Help Center

http://oit.umass.edu/about/help-desk
(413) 545-9400 • A109 LGRC Lowrise

SPIRE Training & Support

http://www.oit.umass.edu/spire/ - searchable self-help documentation
For problems with:
      • Password or NetID: use Password & NetID Help. Find it on the SPIRE logon page, right-hand column under OIT Accounts.
      • UMassOnline/Blackboard Learn: use amherstsupport@umassonline.net or 1-888-300-6407.
      • Moodle: use instruct@oit.umass.edu or 413-545-2823.

SPIRE User Support Specialists
      Tammy Maginnis • Carol Foster • Nancy Miller
      A249 LGRC Lowrise
      Email spire-support@oit.umass.edu for assistance with:
      • SPIRE training • Rosters & Grades • Class email lists
      • Enrollment overrides • Queries • Transcripts & other reports

Undergraduate Registrar

http://www.umass.edu/registrar/
Phone: (413) 545-0555 • Fax: (413) 545-4792
209 Whitmore, 181 Presidents Drive, Amherst, MA 01003-9313

Graduate School

http://www.umass.edu/gradschool/
Phone: (413) 545-0024 • Fax: (413) 577-0010
Goodell, 140 Hicks Way, Amherst, MA 01003-9333

Bursar

http://www.umass.edu/bursar/
Phone: (413) 545-2368 • Fax: (413) 545-2297
215 Whitmore, 181 Presidents Drive, Amherst, MA 01003-9313

Financial Aid Services

http://www.umass.edu/umfa/
Phone: (413) 545-0801 • Fax: (413) 545-1722
TTY/TDD Access: (413) 545-9420
255 Whitmore, 181 Presidents Drive, Amherst, MA 01003-8230

Residential Life - Housing Assignment Office

http://www.housing.umass.edu/
Phone: (413) 545-2100, 545-2101 • Fax: (413) 545-1241
235 Whitmore, 181 Presidents Drive, Amherst, MA 01003

Continuing & Professional Education

http://www.umassulearn.net/
contined@admin.umass.edu
Phone: (413) 545-2414 • Fax: (413) 577-3838
100 Venture Way, Room 238, Hadley, MA 01035-9430

Staff

Last Updated: Sep. 17, 2014